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Frequently
Asked Questions
-
What exactly does the Omnistar
Edirect service do?
The Omnistar Edirect service will allow you to create
email lists and send emails to your mailing list. It was
developed to give businesses and organizations the ability
to effectively manage email list campaigns through a user
friendly web interface.
- Is your software and datacenter reliable, secure
and confidential? Where is the Data Hosted?
If you choose our hosted option, this means that we will
host the software on our servers and you will not have to
worry about backups and other technical issues. Some users
choose our install option which allows you to totally host
the software on your server. The details below apply only
if you decide to go with the hosted option.
We take all reasonable precautions to keep your information
and data safe and secure. Our state-of-the-art redundant
servers are hosted and professionally managed by Rackspace
Managed Hosting, a recognized leader in high-end hosting.
Learn
more about our datacenter
and security
infrastructure.
- What are the system requirements for the Omnistar
Edirect service?
All you need is a web browser and Internet Access!
-
How difficult is the setup of
the Omnistar Edirect service?
The setup of Omnistar Edirect is very easy. We provide
a detailed step-by-step setup guide that details the
whole process.
-
Is a trial or demo version available?
We have an online demo available that you can try here.
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Can Omnistar Edirect be managed
by a non-technical person?
Yes, Omnistar Edirect can be managed by anyone that simply
has experience browsing the Internet..
-
What type of support is offered
with the product?
Omnistar offers FREE 24-7 email and helpdesk support for
the product.
-
Is the user interface customizable?
Yes, the user interface can be totally customized from
the administrative area. You can browse in your own header
and footer graphics or use HTML to match the look and
feel of your current site.
- Can your software filter duplicate emails?
By default the software is set so that you cannot
have duplicate emails.
- Is it possible to send out a complete web page
that I have created? Will it still track links and statistics?
Yes there is an option to send complex web pages
that you have designed and the software will still automatically
track links and statistics.
- Can I specify an exact date and time for my email
campaigns for many email campaigns to be sent out?
Yes, you can specify an exact date and time for
your campaigns to be sent or you can send out your emails
immediately.
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